Member Update 11/10/2019

Dear members,

Thank you for all your patience and understanding during our recent difficulties following the fire.

Thankfully we are in a position to re-open the gym and run our studio class on Monday 14th from 10am.

The swimming pool hall and aqua based classes including swimming lessons, sauna and stream room will take another few days to get back up and running. We aim to have all the pool back operational by then end of next week.

Thank you

Inspire Update

Dear Members,

While we have made great progress in restoring power and water to the boiler room and building, unfortunately the work on restoring all controls for full safety operations of gas system is proving more technical and will not happen in the time frame we previously indicated. We now know that Inspire Fitness Centre can not re open to the public before Monday 14th October.

We re-itteriate our commitment that all membership will be honoured with extensions for the down time. We appreciate the frustration and inconvenience this may cause but assure you all that we are doing everything possible to get back fully operational as soon as possible.

Inspire Fitness Management

Update For Inspire Fitness

We are scheduled to re-open @ 10am on Thursday October 3rd.

Our Gym and classes will operate however, our pool will not be open for swimming, lessons or aqua as we need to re-heat the pool and ensure correct water balance before allowing use of the pool. We will update during the week on details of pool activities re opening.

We will organise all necessary membership extensions ect. To ensure members are not out of pocket for any days we were closed due to the fire.

Apologies for all the inconvenience caused and thank you for your continued support.

Member Update following fire.

Firstly thank you for your patience over the past few days. We are aware that the lack of communication on what was happening was frustrating. Unfortunately the fire damaged phone lines and connections to servers, internet connection etc. We have new internet access and so can now communicate via e mail, Facebook, web site, txt service via app and our membership system.

For those trying to call our landline, the phone lines are still down but we are looking at IP gateway  solutions to get these bask ASAP.

All Membership will be honoured by way of membership extension and as of Monday evening last 23rd September we have suspended all rolling collections via app and Direct Debit payment systems.

While the fire was thankfully contained to one unit in one room, the controls for gas, telephones, mains water, and Building Management Systems have extensive heat damaged.  Many thanks for the quick response time and the wonderful job of the fire service on the morning.

Thank you also to all our members, staff on duty and all building users and tenants for a speedy and safe evacuation of the premises, thankfully there was no one injured.

We have set about establishing a new temporary controls room with Gas boilers, generators and circulation pumps as the existing room needs to be preserved as a forensic scene.

At this point we confirm that the club will not reopen this week ending 29/9/19. We will update on  daily on progress to give more accurate potential re opening date. By setting up  a new  control room we are looking at days rather than weeks or more.

We will honour all memberships, swim passes etc. and we are doing everything we can to get back operational ASAP. Many thanks for your continued support and understanding .

Inspire Management